Policies

Payment
Payment is accepted through PayPal, Visa, Mastercard, American Express, Discover, Google Pay and Apple Pay.


Refund
If for any reason you are not happy with your purchase, you may return any full priced items in their original condition by requesting a return authorization within 5 business days of delivery for a refund minus the shipping charges. A restocking fee of 10% will be applied. Please return items in original condition (unworn, unaltered) with original packaging. Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable mail service. We will process your refund as soon as we receive your return, please allow 3-5 business days for the refund to process.
All sale or discounted items are final sale.

To begin the return process, please email info@youngfrankk.com with your order number.

 

Domestic Shipping
All orders shipped outside of Virginia will be charged no tax. Sales tax is charged on all orders shipped within Virginia at the local rate.

Please allow up 1-2 business days for all orders to ship from the time payment is received, unless otherwise noted on the product page. Please be sure to take note of the shipping times as it may change from product to product.
Standard Shipping for domestic orders ship free via USPS First Class Mail with Delivery Confirmation so that it may be trackable. Delivery is 2-3 days. 
Express Shipping for domestic orders ship via USPS Priority Mail Express at a flat rate of $30.00 for 1-2 day shipping with Delivery Confirmation so that it may be trackable.

If you would like to choose a different shipping carrier please contact us at info@youngfrankk.com. We are not responsible for any lost or stolen items that may occur during shipping, thank you for your understanding.

 

International Shipping
First Class International Shipping for international orders ship via USPS First Class International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 7-21 business days.

Priority International Shipping for international orders ship via USPS Priority Mail International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 6-10 business days.
Priority Express International Shipping for international orders ship via USPS Priority Mail Express International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 3-5 business days. 


International Tracking and Custom Fees
USPS International tracking information is not always updated upon leaving the US while in transit, however delivery status will be updated once it has arrived to its final destination.

Regardless of the service you choose, you may be subjected to your local import duties and taxes on your international order. In addition, some orders may experience customs delays due to u paid custom fees. We suggest that you contact your local customs office for additional information. YF is not responsible for all or any local custom fees, it is the responsibility of the recipient to be aware and pay for the custom fees in order to receive the package. We have no control over this as it is entirely dependent the local custom laws of the destination.

If you would like to choose a different shipping carrier please contact us at info@youngfrankk.com. We are not responsible for any lost or stolen items that may occur during shipping, thank you for your understanding.

 

Privacy
All personal information submitted to YOUNG FRANKK is kept strictly confidential. We respect our clients' privacy and therefore, it will not be shared. We may contact you on occasion through email with regards to special promotions, sales or new designs if marketing is accepted.