Policies

Payment
Payment is accepted through PayPal, Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, Shop Pay and AfterPay

 

Refund
If for any reason you are not happy with your purchase, you may return any full priced items in their original condition by requesting a return authorization within 5 business days of delivery for a refund not including the shipping charges. A restocking fee of 10% will be applied. Any purchased 'Sets' must be returned as the original full set. Please return items in original condition (unworn, unaltered) with original packaging. As we cannot be responsible for packages mailed back to us, we strongly recommend that it is shipped via a trackable mail service. We will process your refund as soon as the return is received, please allow 3-5 business days for the refund to process
All sale items are not eligible for return or refund. Any current promotions cannot and will not be applied to any past purchases or orders

To begin the return process, please email info@youngfrankk.com with your order number for a return authorization

 

Domestic Shipping

All orders shipped outside of Virginia will be charged no tax. Sales tax is applied to all orders shipped within Virginia at the local tax rate

Please allow up 1-2 business days for all orders to ship from the time the order is placed, unless otherwise noted on the product page

Complimentary Standard Shipping for domestic orders ship free via USPS First Class Mail Service with USPS tracking. Delivery is 2-3 business days depending on the destination

Complimentary Upgrade to Priority Mail for all orders $300 and up for domestic orders ship free via USPS Priority Mail Service with USPS tracking. Delivery is 1-3 business days depending on the destination

USPS Priority Mail Delivery is 1-3 business days with USPS tracking. Shipping cost will be calculated upon checkout

USPS Priority Mail Express Delivery is 1-2 days by 3pm except Sundays with USPS tracking. Shipping cost will be calculated upon checkout

We are not responsible for any lost or stolen items that may occur during transit, thank you for your understanding. If you would like to ship with your preferred shipping carrier please contact us at info@youngfrankk.com

 

International Shipping

Please allow up 1-2 business days for all orders to ship from the time the order is placed, unless otherwise noted on the product page

DHL Express Worldwide Delivery is 2-5 business days with DHL tracking. All DHL Express international shipments, except those to Canada, have a signature required for delivery service included in the priceShipping cost will be calculated upon checkout

We are not responsible for any lost or stolen items that may occur during transit, thank you for your understanding. If you would like to ship with your preferred shipping carrier please contact us at info@youngfrankk.com

 

International Custom Fees and Duties

Regardless of the shipping method you choose, international orders may be subjected to local customs duties and taxes that we are not responsible for

The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the recipient
These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost
We are legally required to declare the full dollar value paid on the international shipments and must include an invoice for customs should they require it
We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees
For further information, we recommend contacting your local customs office

 

Privacy
All personal information submitted to YOUNG FRANKK is kept strictly confidential. We respect our clients' privacy and therefore, it will not be shared. We may contact you on occasion through email with regards to special promotions, sales or new designs if marketing is accepted