Policies

Payment
Payment is accepted through PayPal, Visa, Mastercard, American Express, Discover, Google Pay and Apple Pay


Refund
If for any reason you are not happy with your purchase, you may return any full priced items in their original condition by requesting a return authorization within 5 business days of delivery for a refund minus the shipping charges. A restocking fee of 10% will be applied. Any purchased 'Sets' must be returned as the original full set. Please return items in original condition (unworn, unaltered) with original packaging. As we cannot be responsible for packages mailed back to us, we suggest that you use a trackable mail service. We will process your refund as soon as we receive your return, please allow 3-5 business days for the refund to process
All sale or discounted items are final sale without exception. Sale items are not eligible for return, refund, or exchange

Any current promotions cannot and will not be applied to any past purchases or orders

To begin the return process, please email info@youngfrankk.com with your order number

 

Domestic Shipping
All orders shipped outside of Virginia will be charged no tax. Sales tax is charged on all orders shipped within Virginia at the local rate

Please allow up 1-2 business days for all orders to ship from the time payment is received, unless otherwise noted on the product page. Please be sure to take note of the shipping times as it may change from product to product


Standard Shipping for domestic orders ship free via USPS First Class Mail with Delivery Confirmation so that it may be trackable. Delivery is 2-3 days


Express Shipping for domestic orders ship via USPS Priority Mail Express at a flat rate of $30.00 for 1-2 day shipping with Delivery Confirmation so that it may be trackable

We are not responsible for any lost or stolen items that may occur during transit, thank you for your understanding. If you would like to choose a different shipping carrier please contact us at info@youngfrankk.com

 

International Shipping
First Class International Shipping for international orders ship via USPS First Class International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 7-21 business days

Priority International Shipping for international orders ship via USPS Priority Mail International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 6-10 business days


Priority Express International Shipping for international orders ship via USPS Priority Mail Express International with Delivery Confirmation so that it may be trackable. Pricing varies depending on the destination. Delivery is 3-5 business days


International Tracking and Custom Fees
USPS International tracking information is not always updated upon leaving the US while in transit, however delivery status will be updated once it has arrived to its final destination

Regardless of the shipping method you choose, international orders may be subjected to local customs duties and taxes that we are not responsible for, it may be applied by customs in the country where delivery is made
The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the recipient
These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost
We are legally required to declare the full dollar value paid on the international shipments and must include an invoice for customs should they require it
We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees
For further information, we recommend contacting your local customs office

We are not responsible for any lost or stolen items that may occur during transit, thank you for your understanding. If you would like to choose a different shipping carrier please contact us at info@youngfrankk.com

 

Privacy
All personal information submitted to YOUNG FRANKK is kept strictly confidential. We respect our clients' privacy and therefore, it will not be shared. We may contact you on occasion through email with regards to special promotions, sales or new designs if marketing is accepted